Terms of Service

Last updated: July 1, 2026

The terms of this agreement (the "Terms of Service") govern the relationship between you and CV. Kami Rumah Edukasi Raya and/or its affiliates including https://artedu.id and/or https://marka.artedu.id ("ARTEDU.ID" "we," or "us") regarding your use of ARTEDU.ID applications and related services including all content, services, other applications and products available at or through the such websites, platforms and applications, whether now in existence or added in the future (collectively, the "Services" and each, a "Service").

Use of the Services is also governed by the privacy policy of ARTEDU.ID ("Privacy Policy") as well as ARTEDU.ID's community standards, which are incorporated herein by reference. We may collect and use your content and information in accordance with the Privacy Policy. By agreeing to the Terms of Service, you are also agreeing to our Privacy Policy and any and all related policies for your use of the Services (collectively, the "ARTEDU.ID Policy"). Please be aware that our privacy policy limits us from providing special treatment to children under the age of 17 or less, however, we can ensure not to expose inappropriate contents to underaged children since we are the sole content provider in the Application.

ARTEDU.ID reserves the right to amend, at our discretion, any portion of the ARTEDU.ID Policy or this Terms of Service at any time by posting or displaying the amended ARTEDU.ID Policy or Terms of Service within, or on any of the Applications. You will be deemed to have accepted such amendments by continuing to use the Services. Except as otherwise stated, any such amendments will be automatically effective 30 calendar days after they are initially posted or displayed.

1. Parties

1.1. THESE TERMS CREATE A LEGALLY BINDING AGREEMENT between you ("User" or "you") and ARTEDU.ID in relation to the Services.

1.2. Eligibility of User Natural persons as opposed to any kinds of legal entities shall have the right to create an account. By accessing, using and/or submitting content or messages to or through our Services, you represent and agree that you have the legal capacity to agree to accept the Terms of Service in the jurisdiction where you reside. If you are legally incompetent or are under the age of 17 or less, however, your use of our Services will not be limited and any activities or decisions made within our Application, such as inputting necessary information as discussed in our Privacy Policy, and purchasing will be considered as legal act.

2. About Accessing and Using Our Services

2.1. Limited License: Subject to your agreement and complete compliance with the Terms of Service, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use our Services for your own personal and non-commercial use. You agree not to use our Services for anything else.

2.2. Revocation of Limited License, Change of Services: We reserve the right to revoke the limited license granted to you herein in our sole and absolute discretion. We may also, in our sole and absolute discretion, limit or terminate your right to access or use our Services or part thereof, maintain or delete your account and any items associated therewith without any liability to you.

YOU UNDERSTAND AND AGREE THAT YOU WILL NOT BE COMPENSATED UNDER ANY CIRCUMSTANCES FOR ANY REFUND, ACCESS TO THE SERVICES, VIRTUAL GOODS, ANYTHING ELSE ASSOCIATED WITH YOUR ACCOUNT, OR FOR ANY OTHER REASON WHATSOEVER, REGARDLESS OF WHETHER YOU ARE BARRED FROM ACCESS TO THEM AS A RESULT OF REVOCATION OF THE LIMITED LICENSE OR CHANGE OF OUR SERVICES.

In addition, we reserve the right to change all or part of our Services without any liability to you, at any time without any prior notice to you. Without limiting the generality of our rights reserved in the foregoing, we may modify our Services:

For technical reasons (such as technical difficulties experienced by us or on the internet);
To allow us to improve user experience;
Where we have legal reasons for doing so (including privacy or other legal objections to the content or conduct of our Services);
Because it no longer makes business sense for us to provide the relevant Service; or
Because we have altered the Services we provide.

2.3. System Outage

There may also be times when our Services or any part thereof are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis. You agree that ARTEDU.ID has no responsibility and is not liable for unavailability of the Services or any part thereof, any loss of materials, data, transactions or any other information or materials caused by such system outages, or other losses whatsoever resulting from such system outage.

2.4. Third Party Charges

You are responsible for the internet connection and/or mobile charges that you may incur for ordering items or using the Services. You should ask your mobile operator if you are unsure what these charges will be, before using the Services. In addition, we are not responsible or liable to you for any credit card or bank-related charges and fees related to your transactions in relation to the use of the Services.

2.5. Equipment/ Internet

You are also responsible for obtaining and maintaining computer hardware, mobile phone device, communication device, equipment, operating system, data connection and services necessary for using the Service under your own responsibility and at your own expense.

3. Accounts

3.1. ARTEDU.ID Account

You may allow our Services to interact with your Google account, which will provide data about you to us. If you choose to connect to one of our Websites, Platforms or Applications through your Google account, we may collect personal Information from your Google profile, such as your name, username, and photograph. You should ensure that you read Google's terms of service and privacy policy to understand how they treat your data and what data they might share with us.

3.2. Responsibility of Account User

YOU ARE SOLELY AND FULLY RESPONSIBLE FOR KEEPING YOUR LOGIN DETAILS CONFIDENTIAL AND ALL USES OF YOUR ACCOUNT, INCLUDING ANY AND ALL ACTIVITIES THAT ARE CONDUCTED THROUGH THE USE OF YOUR LOGIN DETAILS, WHETHER NOT AUTHORIZED BY YOU. You may not use anyone else's account or permit others to use your account at any time. You acknowledge and agree to accept full responsibility for all decisions or acts made through your account (including any unauthorized purchases) and agree to fully compensate us for any loss or harm that may result. ARTEDU.ID will not be responsible to you for any losses resulting from an unauthorized access or use of your account, whether fraudulently or otherwise.

3.3. User-Initiated Deletion

You may terminate your account and stop using the Service at any time. To initiate an account deletion, you must submit a request through your account settings panel at https://artedu.id/account or by contacting our support team at https://artedu.id/contact.

Grace Period: If your account remains inactive for a consecutive period of 14 days. We will attempt to notify you via your registered email prior to deleting an inactive account.
Irreversibility: Once the deletion process is complete, it is permanent. You will not be able to recover your account, profile data, or any associated content.

3.4. Effect of Account Termination

You understand that if you delete your account, or if we terminate and/or delete your account in accordance with the Terms of Service, you may lose access to any data previously associated with your account (including, without limitation, purchase history, ownership provisions, warranty disclaimers, indemnity and limitations of liability).

4. Trials, Purchases and Subscriptions

4.1. Paid Content

Our services include free content as well as specialized music video packages and services that require payment, collectively referred to as "Paid Content".

Payment Structures: Fees charged for your video packages may be one-time payments or automatically renewing payments.
Access: As soon as the initial payment has been processed, you will get access to the Paid Content. If the payment information provided by you is declined, you must provide us with new valid payment information, or your access to the Paid Content may be suspended.
Trial Period and Content Limitations: When you subscribe for Paid Content, we may offer a trial period without payment or at a reduced rate. If you are offered and accept a trial for our video packages or subscription services, please be advised that the trial period is valid exclusively for the first fourteen (14) days immediately following your initial date of purchase or registration. Furthermore, any video package accessed under this trial period is strictly subject to a content limitation; the total aggregate video duration made available for you to stream or view is limited to a maximum of fifteen (15) minutes. Attempting to bypass this limitation or access additional content beyond the fifteen-minute threshold requires the purchase of a full, non-trial video package or subscription.

4.2. Payment Procedures and Currency

All transactions must be processed using real, fiat currency; digital or cryptocurrencies are strictly prohibited and cannot be used as a valid payment method on this platform.

Authorization: By choosing to access, buy, or subscribe to Paid Content, you authorize us to charge your credit card for all the costs and charges that apply to such Paid Content.
Valid Information: To access the Paid Content, you must provide valid and accepted payment information.
Third-Party Processors: We utilize third-party payment providers to receive payments from users. While we take the utmost care in working with third-party payment providers, we do not control their systems, processes, technology, or workflows. Therefore, we cannot be held responsible for any fault at the end of the payment providers.
Liability: We are not responsible for delays, erroneous transaction execution, or cancellation of orders due to payment issues.

4.3. Premium Membership Access and Benefits

In addition to individual video packages, we offer an optional "Premium Membership" subscription that provides enhanced access to our Paid Content and exclusive platform features. Purchasing a Premium Membership grants you access to specific benefits not available to free users or single-package purchasers. These features include:

Exclusive Lessons and Content: Unlimited streaming access to our premium video library, specialized masterclasses, and proprietary music instruction content reserved solely for Premium Members.
Advanced Learning Tools and Features: Full access to enhanced platform functionalities designed to accelerate your music education, which may include interactive sheet music, customized playback speed controls, looping functions, and personalized progress tracking.
Priority Support: Expedited customer service and technical assistance. Inquiries submitted by Premium Members are placed at the front of our support queue to ensure the fastest possible resolution times.
Ad-Free Experience: An entirely uninterrupted learning environment. Premium Members will not be served any third-party advertisements, pop-ups, or promotional video interruptions while navigating the site or streaming content.

4.3.1 Benefit Modifications

We reserve the right to add, modify, or remove specific features, tools, or video content within the Premium Membership at our sole discretion to maintain the quality and relevance of the platform. If significant changes or reductions to the Premium Membership benefits occur, we will provide advance notice to active subscribers.

4.3.2 Account Sharing Restriction

Premium Membership benefits, tools, and features are licensed solely to the individual account holder. Simultaneous logins across multiple devices or sharing account credentials to grant non-members access to premium features is strictly prohibited and will result in immediate suspension or termination of your account without a refund.

4.4. Taxes and Transaction Fees

User Responsibility: You are responsible for all applicable fees and charges incurred, including applicable taxes. You are also responsible for all subscriptions and purchases made by you, through you, or by anyone who has used your account.
Included Fees: Transaction fees payable by you include, but are not limited to, the price of the product and/or other charges. These charges may include a Convenience Fee, Platform Fee, Taxes, and/or any other fees as stipulated under the prevailing laws and regulations of the Republic of Indonesia.

4.5. Auto-Renewable Subscriptions

If you choose to purchase your video packages on a recurring basis, the following subscription rules apply:

Automatic Charging: By providing your payment information for a trial, you agree that we may automatically begin charging you for the Paid Content on the first day after the end of the trial period, unless you cancel your paid subscription prior to the trial ending.
Billing Cycles: The subscription fee for auto-renewable plans may be billed as a one-time advance payment for the subscribed period or in monthly installments charged every month in advance.
Renewals: Your subscription will automatically renew at the end of the subscription period. Payment for the renewal period is automatically charged using the payment information you provided, unless you cancel your subscription before the end of the then-current subscription period.
Promotional Rates: If your subscription started with a promotion or trial at a reduced rate, your renewal rate may be higher than your initial rate.

4.6. Cancellations and Withdrawals

How to Cancel: You can cancel your auto-renewing subscription to Paid Content from your account settings or by contacting our support.
Refund Policy: Unless prohibited by applicable law and except as specifically provided otherwise, any payments are always FINAL and NON-REFUNDABLE.
Withdrawal Period: If you have registered for a paid subscription, you may change your mind and receive a full refund within fourteen (14) days from your purchase, referred to as the "Withdrawal Period". However, this full refund is only applicable provided that you have not, at any time, accessed the paid-for parts you registered for during the Withdrawal Period.

4.7. Price Changes

Modifications: Our prices may change from time to time.
Notification: If the pricing of your subscription changes, we will notify you in advance and provide you an opportunity to review those changes to your subscription.
Effectiveness: Price changes will take effect at the beginning of the next subscription period after the date of the price change.

5. User Conduct and Content

5.1. You must comply with the laws that apply to you in the location from which you access our Services. If any laws applicable to you restrict or prohibit you from using our Services, you must comply with those legal restrictions or, if applicable, stop accessing, using and/or playing our Services.

5.2. You represent that all the information you provide to us while accessing and/or using our Services is and shall remain true, accurate and complete at all times.

5.3. Information, data, software, sound, photographs, graphics, video, tags, or other materials may be sent, uploaded, communicated, transmitted or otherwise made available via our Services, including through third party platforms, by you or another user ("Content"). Such Content may be redistributed by us or others through the Services or through third party platforms. You understand and agree that all Content that you may post or transmit when using our Services, whether publicly posted or privately sent, is the sole responsibility of the person that sent the Content. For the avoidance of doubt, you, not us, are entirely responsible for all Content that you may upload, communicate, transmit or otherwise make available via our Services.

5.4. We, as the content provider of the application, agree not to upload, communicate, transmit or otherwise make available any Content

That is or could reasonably be viewed as unlawful, harmful, harassing, defamatory, libelous, obscene or otherwise objectionable;
That is or could reasonably be viewed as invasive of another's privacy;
That is likely to, or could reasonably be viewed as likely to incite violence or racial or ethnic hatred;
Which you do not have a right to make available lawfully (such as inside information, information which belongs to someone else or confidential information);
Which infringes any intellectual property rights or other proprietary rights of others;
Which consists of any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation; or
Which contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

5.5. You agree that you will not

Use our Services to harm anyone or to cause offence to or harass any person;
Use another person or entity's email address in order to sign up to use our Services;
Use our Services for fraudulent or abusive purposes (including, without limitation, by using our Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person, entity or our Services);
Disguise, anonymize or hide your IP address or the source of any Content that you may upload;
Use our Services for any commercial or business purpose or for the benefit of any third party or to send unsolicited communications;
Remove or amend any proprietary notices or other ownership information from our Services;
Interfere with or disrupt our Services or servers or networks that provide our Services;
Attempt to decompile, reverse engineer, disassemble or hack any of our Services, or to defeat or overcome any of our encryption technologies or security measures or data transmitted, processed or stored by us;
Harvest, scrape or collect any information about or regarding other people that use our Services, including, but not limited to any personal data or information (including by uploading anything that collects information including but not limited to 'pixel tags' cookies, graphics interchange formats ('gifs') or similar items that are sometimes also referred to as 'spyware' or 'pcms' (passive collection mechanisms);
Sell, transfer or try to sell or transfer any part from an account;
Disrupt the normal flow of a Service or otherwise act in a manner that is likely to negatively affect other users ability to use our Services;
Disobey any requirements or regulations of networks connected to our Services;
Use our Services in violation of any applicable law or regulation; or
Use our Services in any other way not permitted by the Terms of Service.

5.6. Content Removal

We have the right to remove uploaded Content from our Services if we decide in our sole discretion that it results in or from a breach of any part of the Terms of Service, or that it may bring us or our Services into disrepute. However, you acknowledge that we do not actively monitor Content that is contributed by people that play our Services and we make no undertaking to do so.

6. Termination

6.1. We reserve the right to suspend or terminate your access to our Services (including by deleting your account) and revoke your limited license granted herein, with or without prior notice to you, at any time for any reason or for no reason. In such event, ARTEDU.ID is not required to provide refunds, benefits or other compensation to Users in connection with such discontinued elements of the Services.

6.2. Without limiting the generality of Section 6.1, if we believe that you are in material breach of the Terms of Service (including by repeated minor breaches), we may terminate and delete your account without warning. We may also terminate or suspend your account for any other reason that we in our sole discretion determine appropriate. For the purposes herein, any breach of Sections 5.4 or 5.5 shall be deemed to constitute material breaches of the Terms of Service subject to immediate termination of your account and access to our Services.

6.3. You agree to compensate us for all losses, harm, claims and expenses that may arise from any of your breaches of the Terms of Service.

7. Email Notifications, SMS Notifications, Push Notifications & Local Notifications

We may send local or push notifications to your mobile device to make you aware of your progress, and other relevant messages regarding the services.

8. Disclaimer and Release

8.1. Disclaimer of Warranties

THE SERVICES, INCLUDING WITHOUT LIMITATION ANY CONTENT, INFORMATION OR SERVICES OBTAINED OR AVAILABLE THROUGH THE WEBSITES OR ANY THIRD PARTY PLATFORM, ARE PROVIDED "AS IS" AND WITH NO REPRESENTATION OF WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE, OUR AFFILIATES AND OUR SPONSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES ARISING OUR OF OR RELATING IN ANY WAY TO THE SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SERVICES AND/OR ANY WEBSITES.

Although we attempt to ensure the integrity and accurateness of the Services, we make no guarantees whatsoever as to the correctness or accuracy of the Services, or that your use of the Services will be uninterrupted, error-free, or secure, or that errors or defects will be corrected, or that the Services, the server(s) on which the Services are hosted, are free of viruses or other harmful components. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

8.2. Statute of Limitation

Any claim or cause of action arising out of or related to use of the Services, including any Services or information available through third party platforms, or the Terms of Service must be filed within 7 days after such claim or cause or action arose regardless of any statutes or law to the contrary. In the event any such claim or cause of action is not filed within such 7 days period, such claim or cause of action are forever barred.

8.3. Limitation of Liability

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU IN THE 100 DAY PERIOD ENDING ON THE DATE OF YOUR CLAIM.

9. Intellectual Property

9.1. You acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to our Services (other than Content which is contributed and owned by Users) is owned by or licensed to us.

9.2. All pages within the Applications and any material made available through Services are the property of ARTEDU.ID and/or its affiliates. The Websites and the Services are protected by federal and international copyright and trademark laws. You must not copy, distribute, make available to the public or create any derivative work from our Services or any part of our Services unless we have first agreed to this in writing. All rights not expressly granted by the Terms of Service are reserved by ARTEDU.ID.

9.3. In particular, and without limiting the application of paragraph 10.2, you must not make available any cheats or technological measures designed to control access to, or elements of, our Services, whether on a free of requirement to purchase basis or otherwise.

9.4. The trademarks, trade names, trade dress, logos, and service marks displayed in the Services or any third party platform, including but not limited to www.artedu.id are the registered and/or unregistered trademarks of ARTEDU.ID. All other trademarks, service marks and logs used in the Services are the trademarks, service marks or logos of their respective owners.

9.5. Notice and Procedure for Making Claims of Copyright or Intellectual Property Infringement. If you believe in good faith that materials hosted by us infringe your intellectual property rights, then please contact us by accessing the Customer Center in our Services and provide the following information:

A description of the intellectual property rights in reasonably sufficient details and an explanation as to how they have been infringed;
A description of the infringing material and where the infringing material is located;
Your address, phone number and email address at which we can contact you;
A statement by you, made under penalty of perjury, that (i) you have a good-faith belief that the disputed use of material in which you own intellectual property rights is not authorized, and (ii) the information that you are providing is accurate, correct, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
A physical or electronic signature of the person authorized to act on behalf of the owner of the exclusive right that has allegedly been infringed.

10. Privacy

10.1. We collect, process, use and share your personal information in accordance with our Privacy Policy, which is incorporated herein and constitutes part of the Terms of Service.

10.2. By using our Services, you give your consent to us collecting, processing, using and sharing your personal data in the manner set forth in our Privacy Policy. If you do not agree to our Privacy Policy you should not access and/or use our Services, including any Services available through third party platforms.

10.3. You acknowledge that the Websites and Services may not be private or secure, and we may no guarantees whatsoever. You are responsible for taking necessary and appropriate precautions and security measures bested suited for your use of the Services.

11. Links

We may provide links to third party websites or services within our Services solely as a convenience to you. You understand that we do not control any contents, goods or services by such third party. We do not make any representations or warranties whatsoever about any other website that you may access through our Services, and we do not endorse the same. Access and use of the linked site or services is solely at your own risk and responsibility, and you acknowledge and agree that we are not responsible or liable to you, directly or indirectly, for any losses or harm caused by your use of the linked website or services, and any contents, information, advertisement, or other links therein.

Your correspondence or dealings with the linked website or service providers are solely between you and such third party, and ARTEDU.ID is neither responsible nor liable for any part of such dealings. Any charges you incur in relation to those third parties are your responsibility. You understand that when you provide data to such third parties, you are providing it in accordance with their privacy policy (if any), and our Privacy Policy does not apply with respect to such data provided to the third parties.

12. Advertisements

We, provide Users with advertisements about our Services and/or other products or services, including those of a third party, that you may be interested in. Please see our Privacy Policy for details.

13. Assignment

You may not transfer or assign any of the rights or licenses granted to you hereunder without our prior written consent therefore. However, we may transfer or assign all or a part of our rights or responsibilities under the Terms of Service to someone else without obtaining your consent and without any restriction.

14. Non-excluded Liabilities

Notwithstanding Section 9, nothing in the Terms of Service limits our liability for fraud, willful injury or violation of law, or any other liability which may not by law be excluded.

15. Indemnity

You agree to indemnify, defend and hold harmless ARTEDU.ID, its officers, directors, affiliates, parents, subsidiaries, partners, employees, consultants, representatives, and agent from and against any and all liabilities, claims, losses, damages, expenses, and costs (including reasonable attorneys' fees and court costs) that may arise from any breach by you of the Terms of Service, your access to and use of the Services.

16. Entire Agreement

The Terms of Service set out the entire agreement between you and us relating to the subject matter herein, and they supersede and replace any and all earlier agreements and understandings between you and us. A person who is not a party to the Terms of Service has no right to rely upon or enforce any part of the Terms of Service.

17. Modification

You can see the Terms of Service at any time by using a link found in our Websites, Platforms or Applications, where you can also see a link to our Privacy Policy. We reserve the right to make changes to the Terms of Service, which can be updated by us from time to time without notice to you. You agree to check the Terms of Service from time to time and when you access or use our Services. You will be deemed to have accepted such changes by continuing to use the Services. Except as otherwise stated, such changes will be automatically effective 30 calendar days after they are initially updated. If you do not wish to be governed by any updated version of the Terms, your only remedy is to stop using our Services.

18. Severability

If any part of the Terms of Service is held to be unlawful, void or unenforceable under any applicable local laws or by an applicable court, that provision shall be severed, and the remainder of the Terms of Service shall remain valid and enforceable.

19. Waivers of Our Rights

Our failure or delay to exercise or enforce any of our rights under the Terms of Service does not waive our right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by us.

20. Governing Law

The Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia without regard to its conflict of law provisions. You and ARTEDU.ID hereby agree that any and all claims, causes of action or disputes (regardless of theory) arising out of or relating to the Terms of the Service or the relationship between you and ARTEDU.ID, shall be brought exclusively to the Republic of Indonesia.

21. Dispute Resolution

If you have any claim arising out of the Terms of Service against us, we strongly encourage you to contact our customer support team to seek a resolution. If both parties fail to reach a settlement within 30 calendar days after the first contact occurs, either party may refer such a dispute to the Indonesian Commercial Arbitration Board in accordance with the Arbitration Rules of the Indonesian Commercial Arbitration Board. The arbitration is to be conducted before a single arbitrator whom the parties jointly select. If the parties are unable to agree upon the arbitrator, either party may request the Indonesian Arbitration Association to select the arbitrator.

22. Survival

The provisions of Sections 2.2, 2.3, 2.5, 3, 4, 5.3, 7, 9, 10, 16, 17, 18, 19, 20, and 21, 22, and all representations by you hereunder, will survive any termination of the Terms of Service.

23. Questions about the Terms of Service

If you have any questions about the Terms of Service or our Services, you may contact us via customer center provided within the Services.