Privacy Policy

1. Introduction

At artedu.id ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music education platform.

By using our service, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, such as:

• Name and email address when you create an account
• Profile information and preferences
• Payment information for subscriptions
• Communication preferences
• Learning progress and course completion data

2.2 Google Authentication

When you sign in with Google, we receive:

• Your Google account email address
• Basic profile information (name, profile picture)
• Google account ID for authentication purposes

2.3 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and interactions with our platform
• Cookies and similar tracking technologies
• Log data including access times and pages viewed

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our music education services
• Personalizing your learning experience
• Processing payments and managing subscriptions
• Sending important service notifications and updates
• Providing customer support and responding to inquiries
• Analyzing usage patterns to improve our platform
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations

4. Third-Party Services

4.1 Firebase

We use Google Firebase for authentication, database, and analytics services. Firebase may collect and process your data according to Google's Privacy Policy.

4.2 Google Services

Our platform integrates with Google services for authentication and may use Google Analytics for usage analytics.

4.3 Payment Processors

Payment information is processed by secure third-party payment processors. We do not store your full payment card information.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in operating our platform
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Industry-standard security protocols

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Maintain your login session

You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

9. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

10. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.