Privacy Policy

Last updated: July 1, 2026

CV. Kami Rumah Edukasi Raya and/or its affiliates including https://artedu.id and/or https://marka.artedu.id ("ARTEDU.ID" "we," or "us") respects the privacy of everyone that use our Application and various related services. This privacy policy is designed to inform you about the type of information that we gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of that information.

You acknowledge that this Privacy Policy is part of our Terms of Service. Capitalized terms not otherwise defined herein shall have the same meaning as defined in the Terms of Service (the "Terms").

We process your personal data based on your consent, contractual obligations, compliance with applicable laws, and our legitimate interests in providing, improving, and securing our services as well as assisting you discover, and/or purchase suit your interest. By using 'Our Services' (ARTEDU.ID application and other platform that facilitate Our Services), you are giving the consent for practices described in this Privacy Policy. You must be at least seventeen (17) years old to use the Application.

We may update, amend or modify this privacy policy from time to time and, if you have any questions, remarks or requests relating to this privacy policy, please reach out to us by using the contact details below. If you do not agree with the terms of the Privacy Policy, You have rights not to use Our Services.

1. Information We May Collect

We may collect the following information about you that you provide to us while using Our Services such as:

  • Your personal information (your name, telephone number and any required data that we needs related to the package that you purchased) that you provide by completing forms on Our Services, including if you register as a user of Our Services, subscribe to any service, upload or submit any material, request any information;
  • In connection with an account sign-in facility, your password and log-in details;
  • Your preferences, which helps us provide you with more tailored offers;
  • Details of any transactions made by you through Our Services;
  • Communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding Our Services or its content;
  • Information from surveys that we may, from time to time, run on Our Services for research purposes, if you choose to respond to them;
  • Details of your visits to Our Services, the resources you access and any data you download;
  • Feedback on and responses to surveys conducted by us relating to Our Services.
  • You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
  • We use "cookies" to collect information about your online activity on our website. A cookie is a small text file created by the website that is stored in your computer to provide a way for the website to recognise you and keep track of your preferences. The cookie makes it convenient for you such that you do not have to retype the same information again when you revisit the website or in filling electronic forms.
  • Unlike cookies that are stored and expired on your device, the cookies we use are managed by our servers: we set them with a defined expiration period and they persist across your browsing session until that period ends, they are removed, or you clear them yourself. You may choose not to accept cookies by turning off this feature in your web browser. Note that by doing so, you may not be able to use some of the features and functions in our web applications.

2. Uses Made of Your Information

We will use the information you provide to:

  • Help us to build a profile of your preferences so we can offer you promotions that you are interested in;
  • To facilitate seamless access to our educational tools and ensure the operational integrity of the platform. Your personal data helps us to constantly improve Our Services.
  • To resolve technical difficulties and manage formal communications regarding your inquiries.
  • To customize the educational journey and match content delivery to your documented preferences and goals.
  • Quickly and securely establish your identity and link directly to your order history.
  • Equip the information of the package that you purchase from Our Services.
  • To distribute critical administrative alerts, policy updates, and operational notices.
  • Enables us to quickly process your transactions, verify and carry out financial transactions in relation to payments you make through Our Services.
  • To execute secure financial transactions and administer recurring billing for active accounts. We do not have access to your full payment details, but we may refer to partial information, such as last couple of digits of your Payment Options, for authentication and anti-fraud purposes.
  • To monitor system activity to safeguard against fraudulent transactions and protect infrastructure security.
  • Share with third parties necessary to process your transactions with us.
  • Audit the downloading of data from the App;
  • To evaluate engagement metrics and platform analytics for the continuous refinement of our services. Improve the layout and/or content of the pages of Our Services and customize them for users.
  • Identify visitors to Our Services.
  • Carry out research on our users demographics and tracking of sales data.
  • Marketing purposes, semi-personalized communications including newsletters and promotions of what we have offered on Our Services or surveys.
  • Overall legal compliance, your personal data also plays a key role in helping us identify and prevent fraudulent transactions or other illegal behaviour while visiting and/or using Our Services, communicate security messages to our customers and comply with relevant applicable laws and regulations.
  • We will only store your personal data temporarily for the purposes listed above, save for situations where laws or regulations dictate otherwise.

3. Usage Data

We may also collect information regarding how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, any linked devices that you may own that use our Services, purchase history, geographic location, unique device identifiers and other diagnostic data.

4. Information Sharing

We may disclose aggregate statistics about visitors to our application, customers and sales in order to describe Our Services to prospective partners, advertisers, potential merchants and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

We may disclose your personal information to any of our affiliates, merchants, or to our agents or contractors who assist us in providing the services that we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect Our Services or enforce the terms under which you transact with us or enforce the rights, property or personal safety of any person.

5. Data Retention Policy

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely delete or anonymize your personal data.

6. External Links

Our Services may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

7. Third-Party Tracking Technologies

We receive information about you from third parties when you choose to sign in to our Applications using your Google account. The information we receive from Google may include your name, user name, photograph and other biographic information, device identifier, and network service account number. You should review Google's terms of service and privacy policy to understand how they treat your data and what data they might share with us.

We may use third-party analytics and advertising services that deploy cookies and similar tracking technologies to collect information about your use of our services. You can manage your cookie preferences via your browser settings. We may send you information we think you may find useful or which you have requested from us by push notification and/or (if you provide us with your e-mail address) by e-mail, including information about the latest or upcoming events featured on Our Services.

We will always give you the option to opt-out of receiving such information by following the unsubscribe instructions on any communications sent to you. You can inform us not to contact you with products or services of third parties related, or not to share your details with third parties by following the unsubscribe instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the contact details at the end of this privacy policy.

8. Your Location Data

In order to get the most out of our service and to allow us to provide you with tailored offers, we need to process your approximate location from time to time. You will always be asked to give permission before we can access your location from any devices you may be using. By sharing your location, we can provide you with any interesting informations in your area locations.

You can choose not to allow us to process your approximate location at the time you using or visiting Our Services, or any time after that either by changing the settings on your device or by contacting us using the contact details at the end of this privacy policy. Please note that if you choose not to allow us to process your location data, we will not have enough data in order to provide you with the full benefit of our service.

9. Security

We are committed to safeguarding your personal data against unauthorised usage, modification, publication or deletion of said data. To achieve a high level of protection, we take a variety of both physical and technical security measures. We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit on Our Services whilst it is in transit over the internet and any such submission is at your own risk.

10. Policy Concerning Children

As used herein, the "child" or "children" means under the age of 17, and the term "parent" includes legal guardians. We do not provide any special treatment for children under the age of 17 that identifies their age. However, we do require children under the age of 17 to be supervised by their parents when using our Services. Please pay attention if any decision such as purchasing, editing your profile, and other information is inserted by an underage child; We will process such actions generally the same with any other incoming actions from non-children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Your Rights

You have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes. In addition to existing rights, you have the right to access your personal data, request data portability, request erasure, restrict processing, object to processing, and withdraw consent at any time. Requests can be submitted via our Customer Service channels. If you do not agree with the terms of the Privacy Policy, You have the rights not to use Our Services.

13. Contacting Us

We control your personal data on our applications and other applications that facilitate Our Services. Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to privacy@artedu.id

14. Changes to This Data Privacy Notice

We may update this Data Privacy Notice from time to time. Changes to this Notice take effect when they are posted on our Apps and/or Website.